In the left rail in Admin Console, the tickets are showing an incorrect count.
"My Tickets" is showing "1" when in fact it is zero.
"Unassigned" is showing zero, when in fact it is 3.
This is a little concerning bc it interferes with getting back to people in a timely manner (I think I have ZERO tix!)1 vote
This seems to be a low-level bug with certain linux distributions and Firefox. These clients send our servers malformed headers.
- Use windows (hah, never thought I’d say that)
- Use opera
- User our plan old HTML upload form (set “Advanced form uploader in preferences”)
- Don't see your idea?